Refund policy

Refund policy

We want you to love what you ordered from Linda Stoner. If something isn't right, here's how returns and refunds work.

You may request a return within 30 days of receiving your order. To be eligible, items must be unworn, unwashed, undamaged, and returned in their original condition with any tags still attached.

To start a return, email us at info@lindastoner.com with your order number and the reason for the return. We'll reply with the return address and clear instructions. Please wait for our confirmation before sending anything back.

Return shipping is arranged and paid by the customer. We recommend using a tracked service, since we cannot be responsible for returns that are lost in transit before they reach us.

Once your return arrives and passes inspection, we'll notify you by email. Approved refunds are issued to your original payment method within 5 to 10 business days. Depending on your bank, it may take a few extra days for the funds to appear.

If your order arrives damaged, faulty, or you received the wrong item, contact us within 7 days of delivery with a photo. In those cases we cover the full cost of a replacement or refund. For hygiene reasons, pierced jewelry such as earrings cannot be returned unless it arrives faulty.

Questions? Email info@lindastoner.com or call +1 470 295 6662.