Return and Refund Policy

At Linda Stoner we want you to be genuinely happy with every purchase. If something isn't right, this policy explains how to return an item and how refunds work. Linda Stoner is operated by MW Service LLC.

Return window

You may request a return within 30 days of receiving your order. To be eligible, items must be unworn, unwashed, undamaged, and returned in their original condition with any tags still attached.

How to start a return

Email us at info@lindastoner.com with your order number and the reason for the return. We'll reply with the return address and clear instructions. Please wait for our confirmation before sending anything back.

Return shipping costs

Return shipping is arranged and paid by the customer. We recommend using a tracked service, as we cannot be responsible for returns that are lost in transit before they reach us.

Refunds

Once your return arrives and passes inspection, we'll notify you by email. Approved refunds are processed to your original payment method within 5 to 10 business days. Depending on your bank, it may take a few additional days for the funds to appear.

Damaged or incorrect items

If your order arrives damaged, faulty, or you received the wrong item, contact us within 7 days of delivery with a photo. In these cases we cover the cost of resolving the issue with a replacement or full refund.

Non-returnable items

For hygiene reasons, certain items such as earrings and other pierced jewelry cannot be returned unless they arrive faulty.

Questions

Need help with a return? Email info@lindastoner.com or call +1 470 295 6662 and we'll walk you through it.